FAQ - Find your answers here

How long will it take for my order to arrive?

All standard orders are shipped within 2–4 business days after payment confirmation. Delivery within Latvia, Lithuania, or Estonia usually takes 1–2 business days after dispatch. Orders to EU countries typically arrive within 4–8 business days, while international orders outside the EU may take 1–2 weeks depending on the destination and customs processing times.

If you need your order urgently within Latvia, contact us at support@manarline.com before purchasing to check express delivery options.

Express Delivery in Latvia

Need your order quickly? Contact us at support@manarline.com before placing your order, and we’ll confirm if same-day or next-day delivery is available. Additional express shipping fees will apply.

Returns & Exchanges

We want you to love your jewelry! If you’re not 100% happy, you can return or exchange it within 14 days of receiving your order.

  • Quick return rules:
  1. Item must be unworn, in original condition and packaging.
  2. Earrings can only be returned if defective (for hygiene reasons).
  3. Gift cards and sale items can’t be returned or refunded.
  • How to return or exchange:
  1. Email us at support@manarline.com with your order number.
  2. We’ll guide you through the steps.
  3. Ship the item back to us (return shipping is paid by the customer unless the item is defective).

We’ll process your refund or exchange as soon as we receive and check your item.

Can I return or exchange sale items?

All sale and discounted items are final sale and cannot be returned or exchanged.

I ordered the wrong size — can I exchange it?

Yes! If the item is available in your correct size, we can exchange it. Contact us before shipping your item back so we can reserve the size for you.

How do I know which size fits me?

Each product page includes a size guide and measurement chart. For rings, we recommend checking your size using a ring sizer or measuring an existing ring. If you have questions, email us at support@manarline.com and we’ll be happy to help.

How should I care for my jewelry?

To keep your jewelry looking beautiful:

  1. Remove before swimming, showering, or applying lotions/perfume.
  2. Keep pieces in a dry place, ideally in a jewelry box or pouch.
  3. Use a soft polishing cloth; avoid abrasive cleaners.

For gold-plated items, follow extra care by avoiding contact with moisture and storing separately from other jewelry to prevent scratches.

Still got questions or just want to say hi?

Email: support@manarline.com